70% of companies consider their projects with artificial intelligence applications to be successful, which is why more and more companies are opting to incorporate this technology.
Artificial intelligence refers to algorithms and computer systems that can perform tasks that were previously exclusive to humans. The widespread use of AI is mainly based on advances in the field of machine learning: the ability of a computer to learn without being explicitly programmed, which means that automation is not limited to what humans can understand.
The improved design of machine learning algorithms, combined with the increased power of computers, has led to the successful implementation of AI in autonomous mobility, voice assistants, medical image analysis, and the analysis of large industrial data, among other areas.
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The consulting firm Gartner has predicted that by 2020 85% of customer interaction would be managed by AI.
Advances in AI are already driving the use of big data because of its ability to process huge amounts of data and provide commercial, business and communications advantages, making it the essential technology of the coming decades.